FAQ
Frequently Asked Questions
Find answers to common questions about CookUp.
Ordering
Browse our menu, add items to your cart, and checkout.
Yes! You can add special instructions during checkout.
Most orders are delivered within 30-45 minutes.
Contact us immediately through the app or help centre.
Payments
We accept all major credit/debit cards, mobile wallets.
Yes, all payments are processed securely.
Refunds are processed within 5-7 business days.
For Cooks
Sign up through our cook registration page.
Earnings depend on the number of orders and your pricing.
Payments are processed weekly.
Still have questions?
We're here to help. Reach out through your preferred channel.