Food Safety & Quality

How We Verify Our Cooks

All cooks undergo comprehensive background verification

Regular inspections ensure food safety standards

Valid food handler certificates required

Mandatory hygiene and safety training

Sourced from trusted suppliers

Clear allergen labeling on all items

Food-grade, tamper-evident packaging

Maintained during delivery

1Always check the cook's rating and reviews before ordering

2Review the kitchen's hygiene score on their profile

3Report any concerns about food quality or packaging immediately

4Keep your delivery address accurate for timely delivery

5Store perishable items properly upon delivery

6Contact support if you have any doubts about your order

If you experience any issues with your order, follow these steps:

1.Take photos of the issue

2.Contact our support team immediately

3.Provide detailed description of the problem

4.Our team will investigate and resolve within 24 hours